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7XM - Terms and Conditions

Terms and Conditions

Terms and Conditions

Terms of use

By accessing the 7XM availing of our online casino games and services, the Player agrees to these Terms of Use, including the terms and conditions governing Player’s account Information and Usage, and Player’s Bet and Usage.

Terms of use Player's account Information and Usage

  1. The Player must register an account with 7XM before he/she can access the games.
  2. The Player must be at least 18 years old.
  3. The Player must provide the following information and/or documents about himself/herself for the account registration:
    • Correct and complete first name, middle name, and surname, as reflected in any valid government-issued identification card. Nicknames or aliases are not allowed;
    • Contact number (mobile telephone);
    • Email address;
    • Any additional information that 7XMmight require from the Player.
  4. In case of any changes in the information and/or documents provided by the Player during the account registration, the Player must update his/her account details within three (3) months from the time the change has occurred.
  5. The Player must not be a currently-enrolled student of any school, college, or university in the Philippines.
  6. The Player must not be a government official or employee, a member of the Philippine military and law enforcement agencies (e.g., Philippine National Police (PNP) or Armed Forces of the Philippines (AFP)), or an employee of PAGCOR and its associated agencies.
  7. The Player warrants that all the information and documents he/she provided during the account registration, or at any time thereafter, are correct, accurate, and true. 7XM will automatically close the Player’s account for any omission, misrepresentation, or dishonesty, committed by the Player during his/her account registration and ban the Player from any future account registration. All of the Player’s winnings shall be forfeited, and the amount deposited in the Player’s account shall be returned to the Player, minus the number of winnings the Player has already cashed out.
  8. 7XM reserves the right, at any time, to request additional information from the Player in relation to the Player’s account, and the Player hereby agrees to provide such information. If 7XM is unable to verify or validate the information provided by the Player, or if such information is false, inaccurate, misleading, or incomplete, 7XM reserves the right to reject or cancel or terminate your account registration without notice and without liability to the Player.
  9. 7XM does not tolerate any act of identity theft and shall automatically deny account registration or close a registered account, forfeiting any amount deposited or winnings in it, if it finds that the Player is guilty of identity theft. 7XM is also not precluded to take the appropriate actions, as provided by law, in dealing with cases of identity theft in its platform.
  10. The Player warrants that he/she is the real and true owner of his/her account with 7XM and that he/she is not acting as a nominee of another person.
  11. The Player cannot allow another person to use his/her 7XM account. In case the Player shares his/her account details, such as username and password, to a third party, the Player shall take full responsibility for, hold 7XM free and harmless from, and indemnify 7XM for, all the consequences of such act.
  12. This account is personal to the Player who registered it, and is not assignable or transferable to another person.
  13. Only one account shall be allowed for each person. In the event 7XM finds or has reasonable suspicions that the Player has created multiple accounts, 7XM reserves the right to suspend or close all of the Player’s accounts and forfeit all of the Player’s winnings in all his/her accounts.
  14. The Player shall not use any “bots” or artificial intelligence in the creation, maintenance, and use, of his/her account.
  15. The Player is responsible for keeping the secrecy of his/her account details, including his/her password, from third parties. In the event the Player suspects that his/her account details have been stolen or his/her account details’ secrecy has been compromised, the Player must immediately inform 7XM for the latter to address the issue and take the proper corrective measures.
  16. Player provided information during registration or submission may be used for marketing and promotional purposes by 7XM. Player can elect to “opt-out” of either SMS or email marketing communications by contacting customer service.
  17. The Player must not be a compulsive gambler. In the event that the Player is showing signs of being a compulsive gambler, 7XM reserves the right to cancel or terminate the Player’s registration with, and access to 7XM. For Players who requested for self-exclusion, or Players who are subject of family-requested exclusion or PAGCOR initiated exclusion, 7XM will suspend the Player’s account. Once the account has been suspended, the same can be activated only after 24 hours from the time the request for exclusion has been canceled, lifted, or revoked.
  18. 7XM reserves the right to close a Player’s account at any time, without disclosing the reason to the Player. 

Player's Bet and Usage

19. The Player shall deposit or cash-in to their 7XM account the amount he/she intends to place as bets. The Player may only bet in the games using his/her money in his/her 7XM account.

20. The Player can deposit or cash-in to their 7XM account either through the following methods: (1) online bank transfer; (2) over-the-counter bank deposits; and/or, (3) through any of 7XM‘s accredited payment provider.

21. The Player warrants that the money deposited or cashed-in in his/her account does not originate from any criminal or illegal activity, and that his/her 7XM account shall not be used for money laundering and/or commission of fraudulent or illegal acts. In the event that 7XM has reasonable suspicion that the Player violated this provision, 7XM will automatically close the Player’s account, and forfeit all amounts (whether deposits or winnings) in the account.

22. 7XM respects the confidentiality of the Player’s account and will not reveal the Player’s transactions and current balance to any third party, unless it is required by law or ordered by a competent court or government agency or that the money deposited is subject of an investigation or a pending case before the court or any government agency.

23. Funds deposited in the Player’s account do not earn any interest.

24. The Player can only bet up to the amount of 7XM‘s betting limits. 7XM can set betting limits per game or per Player’s account.

25. The Player must ensure that the bet details he/she input are correct. The Player can no longer cancel or change his/her bets once the bets have been placed and accepted.

26. 7XM shall not be responsible for failure or error (e.g., duplicates and discrepancies) in the Player’s placement of bets due to technical problems or due to the Player’s fault or negligence.

27. As any game of chance, 7XM does not guarantee the Player any winning for his/her bets.

28. The winnings of the Player will automatically reflect in his/her account after it has been confirmed by 7XM. It is the Player’s responsibility to monitor his/her account balance and winnings and notify 7XM‘s Customer Service Team via email or live chat of any mistake or delay in the crediting of his/her winnings to his/her account.

29. Only the Player can cash out his/her winnings or account balance from his 7XM account.

30. The Player must ensure that he/she fully understands these terms and conditions, especially those regarding the Player’s Bets and Usage, before confirming his/her bet.

31. All bets must be supported by sufficient funds in the Player’s account 7XM reserves the right to void any bet which has been placed when the Player’s account does not have sufficient funds to support the bet.

32. 7XM may set off any positive balance on Player’s account against any amount that the Player owes to 7XM, including but not limited to, re-settling of bets, payment errors, or negative balances.

33. All winnings from settled bets will be credited to the balance of Player’s account. Should funds be credited to Player’s account in error, it is Player’s responsibility to inform 7XM without delay. 7XM reserves the right to void bets placed using funds credited to Player’s account in error and to recover such funds by account adjustment at any time. In the event that the error is proven to be caused by game errors, internet connections, and crashed games, 7XM will reset the Player’s balance to the balance prior to when the error occurred.

34. Order of bets will first come from Player’s winnings from any games, next will be from Player’s deposits, and the last will be from the bonus amount, provided that it is cleared with the requirements of the bonus (if there is any)

BONUS

  1. Bonus funds may be withdrawn, at any time, provided that the Player has (a) made a successful deposit and (b) verified his age and identity accurately within the 7XM.
    All withdrawal requests of bonus funds are subject to existing withdrawal wagering requirements and conditions. Withdrawal requests will be subject to verification of duplicate accounts and screening for circumvention of these terms and conditions.
  2. Bonus funds will be void and removed from the Player’s account after 6 months from the time that bonus funds have been awarded to the Player’s account if the Player fails to make a successful deposit within the aforesaid 6-month period.

Player’s Conduct

  1. The Player must abide with all the game rules provided by 7XM.
  2. The Player can only access and use his/her account with 7XM within the Philippines.
  3. The Player must not use his/her account or his/her access to 7XM for any purpose against the law, public policy, or public morals.
  4. The Player must observe sportsmanship at all times, and shall not cause any problems or commotion regarding the results of the games.
  5. In the event that 7XM offers game promos to its Players, the Player must strictly adhere to the promo mechanics. 7XM will not tolerate any manipulation committed by the Player to be eligible to the game promos, and will automatically suspend or terminate the Player’s account for such manipulation or fraud, and forfeit all amounts (whether deposits or winnings) in the account.
  6. The Player holds 7XM free and harmless from any claims, liabilities, or damages, arising from the Player’s involvement with and conduct in 7XM and this Terms of Use.
  7. In case 7XM is impleaded in any claims or suits because of the Player, the Player shall indemnify 7XM for damages, injuries, losses, liabilities, and all the costs and expenses that 7XM incurred.
  8. In the event of a discrepancy between the result showing on Player’s gadget and the 7XM‘s server software, the result showing on the 7XM‘s server software shall be the official and governing results.

Payments

  1. If a Player wishes to participate in the Services, the Player is required to deposit money into the Player’s account By accepting these Terms and Conditions, the Player warrants that the Player is the rightful owner of the money which the Player deposits at any time, in the Player’s account. Details of how to deposit funds can be found in the Payments section of the 7XM Website.
  2. In the event that 7XM finds that the Player’s deposits into the Player’s 7XM account do not come from the Player or the full name of the depositor does not match the Player’s registered name at 7XM, 7XM reserves the right to reject such deposit transactions, and any winnings from such deposits will be considered void. 7XM may require verification documents from the Player before allowing any deposit transactions made available in the Player’s account.
  3. In accordance with the requirements of the PAGCOR regulations on the protection of customer funds, 7XM is obliged to inform the Players about the disposition of funds that 7XM holds on account for the Players, and the extent to which such funds are protected in the unlikely event of 7XM‘s insolvency. 7XM holds all Players’ funds wholly separate from other 7XM‘s funds in a legally designated Player account. This means that all such funds are protected, and in the case of any operational difficulties, 7XM can remit to the Players the funds that are due and payable to the Players.
  4. A Player’s deposit and withdraw request may only be made after fulfilling the Identity Verification procedures.
  5. Upon confirmation of money transfer from 7XM to the Payment Service Provider, 7XM shall not be liable for any damages, injuries, liabilities, loss, or cost, suffered or incurred by a Player (including any damages, loss or costs suffered or incurred as a result of a failure to pay or delay in payment).
  6. A Player may request for a withdrawal of funds from Player’s account, at any time, provided all: (i) Funds in Player’s account have been confirmed as cleared; ii.) KYC and Verification Checks have been completed to 7XM‘s satisfaction; and, iii.) conditions of withdrawal that may be applied to Player’s account have been met.  
  7. Subject to the above conditions, a refund will be issued in the event that a withdrawal request is made without the wagering of funds. The funds will be issued as a refund in accordance with the payment instrument used by the Player.
  8. Players are NOT permitted to withdraw funds through a third party person or account. Unless the third party person or account has been used to deposit funds to the player account and a proof will be provided by the player.

Dormant account

  1. A Player’s account will be categorized as a Dormant account if there is no transaction made for a continuous period of 6 months since the Player’s last log-in date.
  2. In the event that a Player wishes to re-open or reinstate the closed account or redeem the withheld balance, the Player may contact 7XM‘s Customer Support assistance. In such case, the Player will have to rollover the equal balance amount by 1x.
  3. Closed dormant accounts will be removed from 7XM‘s systems in accordance with the applicable Privacy Policy.

Miscellaneous

  1. 7XM makes no representations or warranties for any linked websites or advertisements that the Player encounters while using the 7XM platform.
  2. Although 7XM will exert its best efforts to ensure that the information provided on its website are correct and accurate, 7XM shall not be held liable for any incorrectness, inaccuracy, or out-datedness of the information on its website.
  3. The Player allows 7XM to send him/her regular updates and promotional materials in the email address and contact number he/she provided in the account registration.
  4. 7XM grants the Player a non-exclusive, personal, non-transferable, and revocable license, to install and use the software and/or application running the 7XM platform. However, the Player warrants that he/she will use such software and/or application solely for playing games, betting, or using the services of 7XM.
  5. All logos, images, animations, audio, videos, text, publication materials, codes, and software, made available by 7XM to the Players and/or to the public are owned exclusively by or was licensed for the use of 7XM and shall not be used or reproduced by any Player or third party, unless authorized by 7XM.
  6. The Player may not copy, use, modify, or use, as basis to create any derivative work based on 7XM‘s source codes, software, and software development programs.
  7. 7XM and its affiliates, officers, directors, and employees shall not be held liable to the Player or to any third party for the consequences, damages, losses, liabilities, or costs and expenses caused by the fault, negligence, or omission of the Player while using 7XM and its services.
  8. 7XM shall comply with the Data Privacy Act of 2012 and other related laws and/or regulations in handling the personal and sensitive information of the players.

Acceptance of Terms of Use

  1. 7XM may change, amend, or modify, this Terms of Use at any time, without any prior notification to the Player. It is the Player’s responsibility to check whether there are changes or updates made in this Terms of Use. The Player’s continued use of his/her account and 7XM‘s services after the update signifies the Player’s acceptance of said changes, amendment, modifications, or updates in the Terms of Use.
  2. In case, any part of this Terms of Use, or its amendments is deemed invalid or unenforceable, the remaining unaffected provisions shall continue to be valid and enforceable.
  3. It is the responsibility of the Player to ensure his/her compliance with this Terms of Use and its amendments thereafter.
  4. 7XM can automatically and unilaterally terminate the Player’s account for any breach of this Terms of Use. The aforesaid right shall not prejudice the right of 7XM to secure such other remedies provided by law and equity.
  5. 7XM reserves the right to take the necessary legal actions, aside from the closure of the Player’s account, to protect its interest in the event that the Player breaches any of the provisions in this Terms of Use.
  6. This agreement shall be governed by, construed and enforced in accordance with the laws of the Philippines.
  7. Any action arising from the provisions of this Terms of Use shall be exclusively resolved by the proper courts of Metro Manila or the province of Batangas.
  8. The Player confirms that he/she has fully read and understood this Terms of Use.
  9. By proceeding with the account registration, the Player agrees to be bound by this Terms of Use.

Source: 7XM About Us Help Center

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