



7XM Multiple Account Policy & Rules Guide
Using more than one account can lead to suspension, bonus removal, or withdrawal delays. This guide explains 7XM’s multiple account policy, why it exists, and how Filipino players can stay compliant while enjoying casino games and Sports Betting without interruption.
What Is the Multiple Account Policy on 7XM?
7XM follows a one-player, one-account policy to ensure fair play, accurate bonuses, and secure transactions. Each player is allowed to maintain only one registered account using their personal details.
This policy protects:
Bonus fairness
Withdrawal integrity
Platform security
Equal gameplay conditions
Why 7XM Does Not Allow Multiple Accounts
Multiple accounts can be used to abuse bonuses or bypass security rules. To prevent this, 7XM actively monitors registrations and activity patterns.
Common reasons multiple accounts are flagged include:
Same personal details used more than once
Duplicate phone numbers or emails
Shared devices or IP addresses
Repeated bonus claims
These checks help keep gameplay fair across Slots, Live Casino, Sports Betting, Poker, and Bingo.
What Happens If Multiple Accounts Are Detected
If the system detects more than one account under the same player, actions may include:
| Situation | Possible Outcome | Next Step |
|---|---|---|
| Duplicate registration | Account review | Contact support |
| Bonus abuse | Bonus removal | Policy enforcement |
| Security concern | Temporary suspension | Verification |
| Repeated violation | Account closure | Final review |
To understand how reviews are handled, players can refer to the 7XM Security Center.
How to Fix a Multiple Account Issue on 7XM
If a player accidentally created more than one account, the issue can often be resolved.
Recommended steps:
Stop using duplicate accounts immediately
Contact 7XM Customer Support
Identify the main account to keep active
Complete identity checks if required
Support will guide players through account consolidation or reactivation when possible.
Can Players Transfer Balances Between Accounts?
No. Balances, bonuses, and bets cannot be transferred between accounts. Funds remain tied to the verified account approved by 7XM.
Players should ensure account details are accurate by following the Change Password & Update Profile Guide to avoid future issues.
How to Avoid Multiple Account Violations
- Register only once using personal details
- Avoid sharing devices with other players
- Do not create new accounts to claim bonuses
- Keep account information updated
- Follow safety reminders under Responsible Gambling and Safety Tips
❓ Frequently Asked Questions (FAQs)
Can players have more than one account on 7XM?
No. 7XM allows only one account per player to maintain fair play and security.
What if a player accidentally created two accounts?
Players should contact customer support immediately to resolve the issue.
Does having multiple accounts affect withdrawals?
Yes. Withdrawals may be paused or denied during account review.
Can family members share the same device?
Yes, but each player must have separate verified details to avoid flags.
Does the policy apply to sports betting and casino games?
Yes. The multiple account policy applies to Slots, Live Casino, Sports Betting, and all other games.
Key Takeaways
Only one account per player is allowed
Multiple accounts may lead to suspension or bonus loss
Early support contact can prevent permanent issues
Compliance ensures smooth gameplay and withdrawals




















